QUALITY SYSTEM
Lingo Translation Agency has successfully implemented ISO 9001:2000 quality system in the field of translation and interpreting, proof-reading, and applies it effectively. The quality system has been certified by DEKRA International Certification Body.
OUR EXPERIENCE
Lingo Translation Agency employs specialists who have been working at the translation market since 1990.
Our translators are certified experts experienced in specific areas of knowledge, who have confirmed their skill level and received consistently positive feedback from the customers.
We have gained unique translation experience in strictly specialized areas.
Leading the translation service market, Lingo Translation Agency provides translation for 97 business areas in 33 languages.
OUR REGULSR CUSTOMERS
Some of our regular customers: Ministry of Justice of Ukraine, Ministry of Economy of Ukraine, Antimonopoly Committee of Ukraine, UNHCR, Renaissance Capital Ukraine, Naftogaz Ukrainy, Microsoft, IBM, Kyivstar GSM, UMC, Samsung Electronics Co. Ltd., Alfred C. Toepfer International (ACTI), EBRD, ÎÒÐ BANK, Raiffeisen Bank Aval, ING Bank, Credit Lyonnais Ukraine, TAS-Commerzbank, UniCredit bank, Credo Classic Insurance Company, Oriflame Ukraine, Wella Ukraine, Kiy Avia, Coca-Cola Beverages, Embassy of Sweden to Ukraine, Embassy of the Kingdom of Denmark to Ukraine, Shell Ukraine, Ernst & Young, PriceWaterhouseCoopers and many others. CUSTOMER REFERENCES
COMPREHENSIVE APPROACH
Rendering the services, Lingo Translation Agency offers comprehensive solutions for every area related to related to execution of documents in a foreign language; organization and holding of seminars, conferences, presentations, etc.
We also provide scanning, re-design, original layout design, pre-printing and printing services, and copying.
We offer conference service for organization and holding of conferences, seminars, presentations, forums, lectures, etc.; presentation and simultaneous interpretation equipment for rent.
QUALITY MISSION
Not only shall translation convey the original meaning, it shall perform a function, such as to make a contract, to discuss a problem/solution, to obtain a certificate, to advertise product advantages, etc. Therefore, translation is subject to certain requirements whose fulfillment brings success in every particular case.
That is why our quality mission is: translation conveying the original meaning in a function-oriented manner compliant with the customer requirements.
QUALITY POLICIES
Our overall goal is to maintain a stable quality of our services, as our customers would expect. In order to achieve this objective, we have defined the following core objectives:
- to study the customer requirements on an on-going basis;
- to analyze current and expected requirements of customers;
- to gain trust and confidence of our customers by rendering high quality services tailored to individual requirements of every customer at reasonable prices and in a timely manner;
- to improve the main quality parameters of our services by engaging experts and using advanced methods and instruments.
Quality Assurance
1. For the purposes of quality assurance, Lingo Translation Agency maintains ISO 9001:2000-compliant quality system certified by the international certification authority Dekra Certication.
2. Our translators are certified experts experienced in specific areas of knowledge.
3. We use the best methods for translation and interpreting.
4. Lingo Translation Agency is guided by international and domestic standards in the field of translation and interpreting, standards of Ukrainian Translators Association (www.uta.org.ua).
5. Lingo Translation Agency works with every customer on an individual basis that allows ensuring translation adequacy by defining individual customer requirements to translation and execution. We offer terminology unification to every customer.
